Privacy Policy – Imenso Sushi (Zrno Riže D.O.O)

Privacy Policy

Effective Date: June 2024

1. Introduction

This Privacy Policy describes how Zrno Riže D.O.O, operating under the brand Imenso Sushi (“we”, “us”, or “our”), collects, uses, and protects your personal information when you interact with our services, including online ordering, delivery, and take out at our location: Ulica kneza Domagoja 6, Zagreb.

2. Contact Information

  • Company: Zrno Riže D.O.O
  • Brand: Imenso Sushi
  • Email: zrnorize1@gmail.com
  • Phone: +385955838514
  • Address: Ulica kneza Domagoja 6, Zagreb, Croatia

3. Information We Collect

We may collect the following types of personal information:

  • Name and surname
  • Contact details (email address, phone number)
  • Delivery address
  • Order details and preferences
  • Payment information (processed securely via third-party platforms such as Wolt and Glovo)
  • Any communication or feedback you provide to us

4. How We Collect Information

We collect information directly from you when you place an order, contact us, or interact with our services. We may also receive information from third-party delivery platforms (Wolt, Glovo) when you use their services to order from us.

5. Use of Information

Your personal information is used for the following purposes:

  • To process and fulfill your orders
  • To provide delivery or take out services
  • To communicate with you regarding your orders or inquiries
  • To improve our products and services
  • To comply with legal obligations
  • For marketing purposes, only with your explicit consent

6. Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted third parties only as necessary to provide our services (e.g., delivery partners Wolt and Glovo, payment processors) and as required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing activities. To exercise your rights, please contact us at zrnorize1@gmail.com or +385955838514.

10. Third-Party Services

Our services may include links to third-party platforms such as Wolt and Glovo. Please review their privacy policies for information on how they handle your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. About Imenso Sushi

Imenso Sushi Bar is a modern take out sushi bar in the heart of Zagreb, designed for the urban lifestyle. We specialize in freshly prepared, high-quality sushi, available for fast delivery or personal pick-up. Our concept is tailored to the modern individual seeking a premium meal—quick, simple, and without compromise on quality.

Imenso was created in response to the need for a quality yet affordable sushi experience in the everyday rhythm of the city. From the beginning, we have been developed as a take out concept that keeps pace with modern life. Our mission is to provide premium sushi that fits easily into daily routines—whether ordered for home, office, or special moments, always with the same level of quality and care.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

  • Email: zrnorize1@gmail.com
  • Phone: +385955838514
  • Address: Ulica kneza Domagoja 6, Zagreb, Croatia